POLICIES AND HELPFUL TIPS
Some clothes are made in factories overseas and finished with many imperfections and sizing errors. We are here to improve the fit. Imperfections may become more noticeable once the alterations are completed and the garment is on your body.
Alterations are a cause and effect process: Fitting are usually necessary and are part of an alteration process to get the best results for a well-fitting garment. We do not charge extra for additional fitting or feel we need to discount the price for extra fittings that are needed to improve how the garment fits you. Business and casual wear may require 1-3 additional fittings. Wedding gowns and bridesmaid dresses can require 3 + additional fitting.
If we don´t give you a price before you leave, please ask us. It is important you know the cost of your alterations before we begin work. If we are unable to provide an estimate before you leave, please give us your email address and we will email or text the estimate price breakdown to you.
Alterations can cost more than the cost of a garment. The cost of the garment does not determine the cost of the alterations. Please make sure the garment is of value to you. Our estimates are based on the alteration work required, not the retail value of a garment.
You have 30 days to pick up your garments from the date of drop off. After 30 days should your garment need additional alterations, the price will be adjusted accordingly. We will not be responsible for clothes left after 30 days. After 30 days, the item(s) will be donated to charity.
WEDDING DRESS AND BRIDESMAID DRESS FITTINGS
Wedding Gowns and Bridesmaid Dresses.
Please make sure to bring the shoes or similar heels you will be wearing, along with undergarments such as a bra or body smoothing piece for you fitting.
Once we receive your approval to begin the alterations, your job will be added to our schedule. If at a later time you wish to have the alteration reserved, you will still be held responsible for payment for the initial alteration and any additional alterations requested.
ALTERATIONS FEES AND GARMENT VALUE
Evaluating the VALUE of your garment and the COST of alterations. There are many garments available that are low in price. While attractive and stylish, in most cases the garments components and workmanship are of lesser quality. Alterations can cost more than the cost of a garment. Please make sure the garment is of value to you to meet the potential fees of the alterations. Our estimates are based on the alterations work required, not the retail value of a garment.
Our prices are calculated by our tailor and seamstress who take into count style, time required, garment details, volume and type of fabric.
For security reasons we prefer credit cards. We accept Visa, MasterCard, American Express and Discover.
VIDEOS FITTING SESSIONS
Video fittings are an essential part of our fitting system, a valuable tool for alterations services.
We video fitting sessions in order to provide our tailor staff with the most detailed measurements possible a valuable tool which helps avoid misunderstandings, confusion and delays.
The recordings are for internal use only and are deleted once your item has been picked up. We do not share the video with anyone outside of our staff.
We will not record any fittings without your consent, please let us know in advance if you chose to not have your fitting recorded.